Privacy Policy

1. Purpose and Scope of Information Collection

The website https://clickee.vn is committed to not selling, sharing, or exchanging customers’ personal information with third parties.

Personal information collected is solely used by the company to provide products and services to customers.

When you register to receive information, chat with staff, leave comments, or input information to purchase and use services, the website https://clickee.vn will collect the following information:

Personal Information:

• Full Name
• Email

Service Information:

• Product Name: Refers to the service packages listed in the pricing section: https://clickee.vn/pricing
• Quantity: Number of tool usages per package
• Product Delivery Time: The product here refers to the AI tool usage services. After completing the payment, you can use the tool according to the quantity and features of the package you selected.

2. Scope of Information Use

The personal information collected will only be used internally within the website https://clickee.vn for one or more of the following purposes:

• Supporting customers
• Providing information related to the services
• Processing orders and delivering services and information through our website as requested by you
• Sending product updates, new services, upcoming events, or recruitment information if you subscribe to our email notifications
• Additionally, the information you provide will be used to manage customer accounts, confirm, and process financial transactions related to your online payments.

3. Information Retention Period

For personal information, the website https://clickee.vn will only delete this data upon a customer’s request. Customers can send their request via email to hotro@clickee.vn.

4. Individuals or Organizations That May Access Personal Information

The entities permitted to access customers’ personal information include:

• Clickee Technology Joint Stock Company, the owner of the website https://clickee.vn, is the sole entity authorized to access customers’ personal information.
• Partners with contracted agreements to perform part of the services we provide. These partners will receive information based on the confidentiality agreement defined in the contract between both parties (this may involve partial or full disclosure of information depending on the contract terms) to assist users in utilizing the services we offer.

5. Address of the Information Collector and Manager

Clickee Technology Joint Stock Company

• Address: No. 97 Vinh Phuc Street, Vinh Phuc Ward, Ba Dinh District, Hanoi City, Vietnam
• Phone: 0978.899970
• Website: https://clickee.vn
• Email: hotro@clickee.vn

6. Means and Tools for Users to Access and Edit Their Personal Data

The website https://clickee.vn collects customer information when registering accounts or placing product orders. If customers need to update their personal information, they can send a request via email to hotro@clickee.vn or contact us via the hotline 0978.899970 to request the modification of their personal data.

7. Mechanism for Receiving and Resolving Consumer Complaints Regarding Misuse of Personal Information

At https://clickee.vn, protecting your personal information is of utmost importance. You are assured that the information provided to us will be kept confidential.

The website https://clickee.vn commits not to share, sell, or lease your personal information to any other parties. The website https://clickee.vn pledges to use your information only in the following cases:

• Enhancing the quality of services for customers
• Resolving disputes and complaints
• Responding to legal requests from authorities

The website https://clickee.vn understands that protecting your rights to personal information is also our responsibility. For any questions or concerns related to https://clickee.vn’s privacy policy or issues concerning the misuse of your personal information beyond the notified scope, please contact us via the hotline 0978.899970 or email hotro@clickee.ai.