Privacy Policy

1. Purpose and Scope of Information Collection

The website https://clickee.vn is committed to not selling, sharing, or exchanging customers’ personal information with any third party.

The personal information collected is used solely for the purpose of enabling the Company to provide products and services to customers.

When you subscribe to receive information, chat with our staff, submit comments, or enter details to purchase and use services, the website https://clickee.vn will collect the following information:

Personal Information:

• Full name
• Email address

Service Information:

• Product name: Refers to the names of service packages listed in the pricing section: https://clickee.vn/bang-gia
• Quantity: Refers to the number of tool usages included in each package
• Delivery time of the product: Refers to the use of AI tools. Upon completion of payment, you may access the tools in accordance with the quantity and features of the package you have purchased.

2. Scope of Information Use

The personal information collected will only be used internally by https://clickee.vn for one or more of the following purposes:

• Customer support
• Providing information related to services
• Processing orders and delivering services and information via our website as requested by you
• Sending information about new products, services, upcoming events, or recruitment opportunities if you subscribe to our email notifications
• Managing customer accounts; verifying and completing financial transactions related to your online payments

3. Duration of Information Retention

For personal information, the website https://clickee.vn will retain such data until the customer requests deletion. Customers may request deletion by sending an email to hotro@clickee.vn.

4. Parties with Access to Personal Information

The parties with access to customers’ personal information may include:

• Clickee Technology Joint Stock Company, the owner of https://clickee.vn, as the sole entity with the right to access customer information
• Partners under contract to provide part of the services on our behalf. Such partners may receive information (in whole or in part depending on contractual terms) under confidentiality agreements for the purpose of assisting users in utilizing the services we provide

5. Contact Information of the Information Collector and Manager

Clickee Technology Joint Stock Company

• Address: No. 97 Vinh Phuc Street, Vinh Phuc Ward, Ba Dinh District, Hanoi, Vietnam
• Phone: +84 978 899 970
• Website: https://clickee.vn
• Email: hotro@clickee.vn

6. Means for Users to Access and Modify Personal Data

The website https://clickee.vn collects customer information during account registration or product purchase. If customers wish to update or modify their personal information, they may contact us via email at hotro@clickee.vn or by phone at +84 978 899 970 to request necessary changes.

7. Mechanism for Receiving and Resolving Consumer Complaints Regarding Misuse of Personal Information

At https://clickee.vn, the protection of your personal information is of utmost importance. We guarantee that the information you provide will be kept secure. The website https://clickee.vn is committed not to share, sell, or lease your personal information to any other party and will use your information only in the following cases:

• Improving the quality of customer services
• Resolving disputes or complaints
• When required by competent legal authorities

The website https://clickee.vn understands that safeguarding your personal information is our responsibility as well as your right. Therefore, in the event of any questions, feedback, or concerns regarding this Privacy Policy or in cases where your personal information is misused beyond the stated purposes, please contact us via hotline +84 978 899 970 or email hotro@clickee.vn.